FAQ

• System Requirements :
• ... error message "Operating System not supported"...
• Can Molecular Conceptor work on Macintosh system?
• I already have 'WebLab Viewer Pro 4.0' and its activeX...
• Windows Vista :
• Molecular Conceptor on Vista 64-bit (24/02/08)
• Molecular Conceptor Demo Version on Vista (24/02/08)
• Molecular Conceptor Evaluation Version on Vista (24/02/08)
• ... error message "Executable . . . unrecoverable error: unable to open []" (24/02/08)
• HASP protection key :
• ... starts with an error message "HASP key not detected" ...
• I removed the HASP protection key from the computer ...
• ... Conceptor is activated, can I remove the HASP ...
• ... error message "HASP device driver not installed"
• ... error message "...Database 0x2008007 0x20007 0x0" (20/06/06)
• ... error message "...HASP Driver not installed or old Driver version" (28/05/07)



• For further information consult HASP4 online pages
• Networks :
• Can Molecular Conceptor run on a local area network?
• I want to install the Molecular conceptor in 20 computers.
• I cannot see MC2 help file from a network shared folder. (01/03/07)
• Demo :
• The Active-X controls fails to install...
• Display :
• ... the Demo Tour arrows are not on screen ... (14/09/04)
• ... the bottom of the window is hidden by the Taskbar ...
• ... indicating that my screen resolution is not enough ...
• ... the pictures and molecules are not looking smooth.
• ... Windows NT, some of the text appears bizarre, truncated
• Sound : (13/03/05)
• The sound does not work. What should I do?
• ... Can I disable narration in Molecular Conceptor?
• Tips :
• How can I rapidly access a certain page?
• ... show my class some pages in a certain order. How ...
• Can I see the bookmark content, without activating
• How Can I edit my bookmark file?
• ... access the 3D coordinate of a specific 3D molecule view?
• Error Messages :
• "Loading Failure: No Chapters" (19/01/05)
• "Live Update Failure: The file could not be opened for writing...(22/11/04)
• "Login Process failed, Status:15, Error:0" (29/10/07)
• "Login Process failed, Status:15, Error:NN" (11/11/07)
• "Login Process failed, Status:129" (08/09/04)
• "Login Process failed, Status:155" (21/01/07)
• "...\Framework\v1.1.4322\mscorwks.dll could not be loaded" (28/06/04)
• "wlViewer37: Not enough memory ..." (28/06/04)
• "the program is out of run times (0)" (10/06/04)
• "Operating System not supported".
• "HASP key not detected...".
• "HASP device driver not installed...".
• "HASP driver ... Database 0x2008007 0x20007 0x0". (14/06/05)
• "...HASP Driver not installed or old Driver version" (28/05/07)
• "Runtime Error R6034". (29/10/07)
• "Couldn´t find library MSVCR80.dll ( required by ... klscav.dll )". (29/10/07)
• "Couldn´t find library MSVCR80.dll ( required by ... \OFFICE12\msoxmlmf.dll )". (01/07/08)
• "Couldn´t find library MSVCR80.dll ( required by ... MpShHook.dll )". (22/05/06)
• "Couldn´t find library MSVCP80.dll ( required by ... MpShHook.dll )". (22/05/06)
• "The currency separator information specified in the NumberFormatInfo is ambiguous for parsing." (31/10/06)
• "System.ArgumentException: Invalid site ..." (22/01/08)
• "System.Xml.Xsl.XsltException: No stylesheet was loaded ..." (22/01/08)
• "Executable . . . had the following unrecoverable error: unable to open []" (24/02/08)

System Requirements

• When trying to install the Molecular Conceptor™ from its CD, I get an error message "Operating System not supported". What does it mean?
• The current version of Molecular Conceptor™ supports the following operating systems:
  
  • Windows 98SE
  • Windows ME
  • Windows 2000
  • Windows XP
  • Windows 2003
  • Windows Vista
• Can Molecular Conceptor™ work on Macintosh system?
• The current version of Molecular Conceptor™ supports only Windows operating systems.
• I already have 'WebLab Viewer Pro 4.0' and its activeX on my PC. but during the installation process, Molecular Conceptor™ asks me to install 'Weblab Viewer ActiveX control 3.7', What should I do ?
• Both versions of 'Weblab Viewer ActiveX control 3.7' and 'Weblab Viewer ActiveX control 4.0' do not interfere one with the other. Each one reside in a different folder -
    c:\Program Files\WLViewerActiveX40\WLClient.exe
    c:\program Files\WLViewerActiveX37\WLClient.exe
  and both applications can work fine together. so you can install 'Weblab Viewer ActiveX control 3.7'. It would not overrite your other working versions.

Windows Vista

• Molecular Conceptor™ on Vista
  "Executable . . . had the following unrecoverable error: unable to open []"
• To run Molecular Conceptor on Vista, you should use a manifest file with the same name of the application file. Please do not rename our original file-name (mc2.exe or mc2_demo.exe or mc2_eval.exe) to avoid this error.
• Molecular Conceptor™ on Vista 64-bit
  "Executable . . . had the following unrecoverable error: unable to open []"
• To run Molecular Conceptor on Vista 64-bit, you should use "Windows XP compatible mode":
  
  • Right-click on mc2.exe (or mc2_demo.exe or mc2_eval.exe), select Properties, then Compatibility tab and apply the Windows XP SP2 compatibility mode.
• Molecular Conceptor™ Demo \ Evaluation Version on Vista
• On Windows Vista, Molecular Conceptor Demo \ Evaluation Version needs installation. You must use the setup file to install Molecular Conceptor before running it.

HASP protection key

• The Molecular Conceptor™ program starts with an error message "HASP key not detected..." .
• The HASP protection key has to be in the computer port during the run of Molecular Conceptor™. If it is not recognized, the program prompts with "HASP key not detected".
  
  • If the key is not already in the computer port - insert it.
  • If the key was already attached - un-plug it and insert it again. (It could happen if the key was inserted before the installation program).
  
  NOTE: (for Windows NT4) If you installed a USB key to a computer running NT4 operating system, the problems would continue because your operating system does not support USB protocol. In this case you should contact us to receive a parrallel port HASP key.
  Available HASP keys:
  • for Windows NT : only parralel
  • for Windows 98 : USB or parallel
  • for Windows Me : USB or parallel
  • for Windows 2000: USB or parallel
  • for Windows XP : USB or parallel
• I removed the HASP protection key from the computer port and received the message "HASP key not detected...".
• Insert the key into its port (USB or parallel) and click OK.
  If you cannot re-insert the key, your application must be ended by pressing the keyboard keys <Ctrl> + <Alt> + <Delete>.
• Once Molecular Conceptor™ is activated, can I remove the HASP protection key from my computer?
• Molecular Conceptor™ continually checks the presence of the HASP key. If it could not find it, the program would stop with an error message.
• When running Molecular Conceptor™ the following error message appear "HASP device driver not installed...".
  What should I do?
• This message appears when the driver of the HASP key was not installed on the computer.

  Run the HASP driver installation program, from the Molecular Conceptor™ CD-ROM:

  Version 1.02:   [CD_DRIVE]:\conceptor\utility\HASP\install_hasp.bat Version 1.01 and earlier: For Windows 98/Me:   [CD_DRIVE]:\data\utility\HASP\9X_install.bat For Windows NT4/2000/XP:   [CD_DRIVE]:\data\utility\HASP\NT_install.cmd

  You might be asked to restart your computer.

  Another solution is to reinstall whole Molecular Conceptor™ from the CD-ROM.

• Error message "Failed to start a service in the Service Control Manager Database 0x2008007 0x20007 0x0"
• This message appears when there was a problem during the installation, or the plug-and-play processes of the HASP driver. You need to install the latest HASP driver from Aladdin site:
  
  If you are using Windows XP or Windows 2000, Please follow those instructions that will allow you to install the new driver:
  1. Disconnect your HASP protection key from your computer.
  2. Reboot your computer
  3. Download the latest HASP4_driver_setup.zip from http://www.hasp.com/h4
  4. Unzip and execute the setup.
  5. Reboot your computer.
  6. Connect your HASP protection key to the USB port.
  7. Activate Molecular Conceptor 2.
  
  If it did not solve the problem, you need to remove manually the old driver from your computer prior to the installation of the new driver:
  
  
  • Download the latest HASP_HL_driver_cmdline.zip from http://www.hasp.com/h1
    (search for -
    HASP Device Driver Downloads,
    HASP HL Device Driver Commandline Installation)
  • Unzip to get the file haspdinst.exe
  • To remove the Alladin device driver:
    In the command window, type
       c:\...the path of HASPDinst...\HASPDinst\HASPDinst.exe -r
    e.g.:
       c:\my_temp_files\HASPDinst\HASPDinst.exe –r
  • You might be ask to use the ForceRemove flag: if so you can use -
       c:\my_temp_files\HASPDinst\HASPDinst.exe –fr
  • You might be ask to remove previous installations: if so you can use MolecularConceptor CD –
       e:\utility\HASP\uninstall_hasp.bat
    If your CD-Drive is not e, replace the e:\ with your CD-Drive letter (e.g. d,f,g,...)
  • Remove the HASP protection key from the computer port.
  • To open a command window, In Windows Start menu, Select Run...
    Type:
       cmd
    Click OK
    A command window will open.
  • To install the new driver:
    In the command window, type
       c:\...the path of HASPDinst...\HASPDinst\HASPDinst.exe -i
    e.g.:
       c:\my_temp_files\HASPDinst\HASPDinst.exe -i
  • Connect your HASP protection key to a USB port.
  • You can now close the command window.
  • Activate Molecular Conceptor 2.
• Error message "Protection error: initialisation failed. HASP Driver not installed or old Driver version"
• This message might appear when you try to update the HASP key. To solve the problem, you need to install the latest HASP4 driver from Aladdin site.
  
  Please follow those instructions that will allow you to install the latest HASP4 driver:
  1. Disconnect your HASP protection key from your computer.
  2. Download the latest HASP4_driver_setup.zip from http://www.hasp.com/h4
  3. Unzip and execute the setup.
  4. Reboot your computer.
  5. Connect your HASP protection key to the USB port.
  6. Activate Molecular Conceptor 2 to verify that the HASP driver is working well.
  7. Activate the utility update_key.exe
• For further information about HASP protection key, consult HASP4 online pages

Networks

• Can Molecular Conceptor™ run on a local area network?
• Yes. There are two possibilities:
  
  • Install Molecular Conceptor™ application on a remote computer. Each of the "client computers" should have its own HASP key and HASP driver.
    The drawback is slow performance.
  • Install a special network version of Molecular Conceptor™ application, with one Net-HASP key for all the users. By connecting a single Net-HASP key to any computer at the network, it controls the number of stations that use the application simultaneously.
  
  for further information, please consult our support team.
• I want to install Molecular Conceptor™ in 20 computers.
• You would rather use a special network version of Molecular Conceptor™ application, with one Net-HASP key for all the users.
  
  for further information, please consult our support team.
• I cannot see MC2 help file from a network shared folder (01/03/07)
• When you try to open MC2 help file (a .chm file) from a network shared folder, topics in the help file do not appear. This happens after installing Microsoft security update. To see the help file, follow Microsoft instructions (Article ID: 896054); Add mc2 help folder to the registry key UrlAllowList in the HKEY_LOCAL_MACHINE registry path - HKLM\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions\UrlAllowList
  e.g.: \\<servername>\mc2\help;file://\\<servername>\mc2\help

Demo

• I can not install properly the DEMO version of Molecular Conceptor™. The Active-X controls fails to install .
• Some operating systems requires updated Run-Time Components for running Molecular Conceptor™. New demo versions (since version 1.01) overcomes this problem.

Display

• My screen resolution is 1024x780 but when launching Molecular Conceptor™ Demo, I can not see the whole application screen including the Demo Tour arrows.
  How can I fix it?
• You need to set your Dot Per Inch resolution:
  1. Place your cursor on an empty space on your desktop.
  2. Click the right mouse button.
  3. A popup menu will appear. Click on Properties.
  4. A popup window will appear. Click on the Settings tab.
  5. Click on the Advanced button.
  6. A popup window will appear. Click on the General tab.
  7. Set the DPI resolution:
     • Windows 98/2000: Select Small Fonts (96 dpi).
     • Windows XP: Select Normal Size (96 dpi).
  8. Click Apply and follow Windows instructions.
• My screen resolution is 1024x780 but when launching Molecular Conceptor™, the bottom of the window is hidden by the Taskbar.
  How can I avoid it?
• There are a few ways to solve the problem:
  
  In the opening page of Molecular Conceptor, click on the Hide Desktop button. This would hide the whole desktop.
  or -
  Change the properties of your Taskbar to Auto-hide.
  (To open Taskbar properties dialog box, click Start Menu | Settings | Taskbar and Start Menu) This would hide the taskbar for any application that runs on your computer. for further information see the help-tip of the Taskbar properties dialog box)
  or -
  Try to increase your screen resolution.
• The Molecular Conceptor™ program starts with a message indicating that my screen resolution is not enough,
  what can I do?
• The Molecular Conceptor™ application was designed for a XVGA screen (1024x768 pixels). If your screen resolution is less, try to increase it.
  To increase your screen resolution :
  1. Place your cursor on an empty space on your desktop.
  2. Click the right mouse button.
  3. A popup menu will appear. Click on Properties.
  4. Click on the Settings tab.
  5. Drag the slider in the Screen Area section to 1024x768.
  6. Click Apply and follow Windows instructions.
  Your monitor determines how much you can change your screen resolution. You may not be able to increase the resolution above a certain level.
  
  Molecular Conceptor™ Version 1.02 has less detailed version that supports SVGA screen (800x600 pixels).
  
  Molecular Conceptor™ Version 2.x is resized according to the screen resolution.
• When running Molecular Conceptor™, the pictures and molecules are not looking smooth.
• Try to increase your screen colors depth:
  1. Place your cursor on an empty space on your desktop.
  2. Click the right mouse button.
  3. A popup menu will appear. Click on Properties.
  4. Click on the Settings tab.
  5. Select a different color setting in the Color list, Choosing higher value provides better color quality on your screen.
  6. Click Apply and follow Windows instructions.
  Your monitor determines the color settings that are available for your screen.
• I have Windows NT and when running Molecular Conceptor™, some of the text appears bizarre, truncated etc.
• Molecular Conceptor™ is using fonts that are already installed by all supported operating system. (Windows 98/Me/2000/XP) but not all of the fonts are supported by Windows NT. If you use Windows NT4 - Install Internet Explorer 4.0 or 5.0, this would update the fonts on your computer.

Sound (MC V2.2)

• The sound in my Molecular Conceptor™ application does not work.
  What should I do?
• Click the Voice on/off button at the bottom of the application window.
  If there is no such button in your window: (Version 2.2)
  1. Edit the mc2.exe.config file.
     The default mc2.exe.config file location:
       c:\Program Files\Synergix\mc2\mc2.exe.config
  2. Change the line -
       <add key="voice" value="off" />
     to
       <add key="voice" value="on" />
  3. Restart Molecular Conceptor™.
  Note: Since Molecular Conceptor V2.2, new chapters include voice. For previous chapters the voice will be added with the next releases of MC2.
• I have a classroom with 20 computers. Can I disable narration in Molecular Conceptor™?
• Yes. To disable narration: (Version 2.2)
  
  1. Edit the mc2.exe.config file.
     The default mc2.exe.config file location:
       c:\Program Files\Synergix\mc2\mc2.exe.config
  2. Change the line -
       <add key="voice" value="on" />
     to
       <add key="voice" value="off" />
  3. Restart Molecular Conceptor™.

Tips

• How can I rapidly access a certain page?
• There are a few possibilities:
  
  Version 2.x:
  • Open the Table of Content page, and click a chapter title.
    (click its button, at the bottom of the application window)
  or
  
  
  • Type a page number in the Search field (at the bottom-left) and press <Enter>. for example:
    Type "C2.3.12" in this field to access page C2.3.12
    Type "C2.5" in this field to access the list of all the pages in chapter C2.5
    
  or
  
  
  • Use the Navigation Tree to navigate to a page in the current chapter.
  or
  
  
  • Use the menu option File | Open to start reading a new chapter
  
  
  Version 1.02:
  • Open the Table of Content page, and click a chapter title.
    (use the <T> shortcut key, or click its button, at the bottom of the application window)
  or
  
  
  • Type a page number in the direct access field (at the bottom-right) and press <Enter>. for example:
    Type "C2.3.12" in this field to access page C2.3.12
    Type "C2.5" in this field to access the list of all the pages in chapter C2.5
    for one-digit chapters and pages, you may omit the period sign. (e.g. write "C263" instead of "C2.6.3")
• I want to show my class some pages in a certain order.
  How can I do it?
• Bookmark the pages in the order you want to show them. Now you can navigate through the listed pages using the Bookmark page.
  
  Version 2.x: You can also use the Bookmark Tour panel to navigate between bookmarked pages (from the menu, select View | Bookmarks Tour, Click the arrows on the Bookmark Tour panel to navigate among the bookmarked pages.
  
  Version 1.02: You can also use the shortcut keyboard keys -
  • <M> - Minus, View the previous bookmark in the list.
  • <P> - Plus, View the next bookmark in the list.
• I bookmarked some pages. Can I see the bookmark content, without activating Molecular Conceptor™?
• Yes. Your bookmarks are saved in a file

  The default file location:

  Version 2.x: Windows XP / 2000: C:\Documents and Settings\user Name\Application Data\mcv2_user_data\bm\bm_default.xml Windows 98: C:\Windows\Application Data\mcv2_user_data\bm\bm_default.xml

  Version 1.02: c:\Windows\A5W_data\Bookmarks.txt or c:\WinNT\A5W_data\Bookmarks.txt

  Version 1.01 and earlier: c:\Program Files\Synergix\Molecular Conceptor V1\Bookmarks.txt

• How Can I edit my bookmark file?
• Version 2.x: You may edit this file from the application.
  1. Open the Bookmarks panel, using the toolbar button, or from the menu, select View | Show Bookmarks.
  2. Navigate in Molecular Conceptor pages.
  3. When you navigate to a page that you want to add to the bookmark, Click the Add button on the bookmarks panel, or from the menu select Edit | Add <page> to the bookmark.
  4. You can arrange the bookmarks order using the Move Up, Move Down buttons on the Bookmarks panel.
  
  Version 1: You may edit this file manually, save it and use its contents through the next run of Molecular Conceptor™.
  A line in this file should start with one of the following forms:
  • for a simple page, name its chapter, subject and page number, separated with periods. (e.g. "C2.3.12")
  • for a chapter menu page, name its chapter and subject, separated with periods. (e.g. "C2.3")
  Any text that does not match these forms is ignored.
  Note that after the page name, you may leave a blank and add any information you want, even several lines if necessary. This might be useful to associate your comments, or to structure the entire session concerned.
  An example of a structured bookmark file (Version 1)
• How can I access the 3D coordinate of a specific 3D molecule view?
• Our data is not accessible. If you need a specific 3D molecule view, please contact us and specify your needs.

Error Messages

• "Loading Failure: No Chapters"
• This error occur if the application file mc2.exe was activated not from its installation folder. (the default place is - "C:\Program Files\Synergix\mc2\mc2.exe")
  
  One can use a shortcut to activate mc2.exe, but must ensure that this is a shortcut to the file, and not a copy of the file.
• Live Update Failure: The file could not be opened for writing. FullName: ...\mc2\mc2.exe
• This error occur if the application file mc2.exe was opened during the live update process.
  • MC2 Network Version: You need to manually close the application file, and re-activate MC2 Live Update with the same parameter again.
  • MC2 Standalone Version: Contact us for specific technical assistance according to your updated state.
• Login Process failed, Status:15, Error:NN
• There might be a syntax error in the 'nethasp.ini' file, in line NN.
  Please send us the 'nethasp.ini' file you use, on your client computer, so we can test it in our labs.
• Login Process failed, Status:15, Error:0
• There could be two reasons for error 15:
  1. The NetHASP License Manager is not running on the computer with the (red) NetHASP key.
     Solution: You can install the NetHASP License Manager from Molecular Conceptor CD, when choosing "Network installation"
     
     
  2. The NetHASP License Manager is running on the computer with the NetHASP key, but other computer stations cannot connect to the License Manager station (because of a firewall or other port restrictions)
     Solution: To ensure that your client machines are connected to the License Manager machine:
     1. On a client machine open a DOS command window:
        In Windows 'Start' menu, Select 'Run...'
        Type:
          cmd
        Click 'OK'
        A command window will open.
        
        
     2. In the command window, type -
          telnet <IP of License Manager station> <port number>
        For example
          telnet 127.0.0.1 475
        and press the <Enter> key.
        
        
     3. If the client machine recognizes the License Manager machine, your command window will turn to black telnet window (you can use <Ctrl+c> to exit and get back the command window). But if there is no connection to the License Manager machine through this port, you will get an error message "Could not open connection to the host on port ...". In such a case you need your system administrator to enable the connection between the clients stations and the License Manager station.
        
        
• Login Process failed, Status:129
• There could be three reasons for error 129:
  1. The (red) NetHASP key was not connected to the workstation that runs the NetHASP License Manager.
     
     In this case, connect the NetHASP key to the workstation that runs the NetHASP License Manager.
     
     
  2. On you network, there is another NetHASP License Manager running for another NetHASP key (a key of another company), You can verify that this is the case using the Aladdin Monitor Utility (Please consult the "Molecular Conceptor - Administrator Guide").
     
     In this case there are two solutions:
     1. Connect Molecular Conceptor NetHASP key to the same computer of the other NetHASP key, so that one License Manager will serve both keys.
     2. On each client machine, customize the nethasp.ini file by setting the IP address of the License Manager Server of Molecular Conceptor key.
        The nethasp.ini file default location is:
        'c:\program Files\synergix\mc2\nethasp.ini'
     
     
  3. The HASP driver was not installed on the License Manager server.
     To install the HASP driver:
     1. Run Molecular Conceptor setup.
     2. On the Select Components screen:
        • Choose Custom Installation: Network version.
        • You might be prompted that some components are already installed on this computer, select continue anyway? Yes.
     3. On the Select Additional Tasks screen:
        • Check the HASP Driver option.
        • Uncheck all other options.
     4. You might be asked to reboot the computer.
• Login Process failed, Status:155
• An old version of the License Manager has been found. Molecular Conceptor requires a newer version of the License Manager to be installed. (8.20 or higher) Please ask your system administrator to upgrade the installed LM.
  You can download the latest HASP_License_Manager.zip from http://www.hasp.com/h4
• ...\Framework\v1.1.4322\mscorwks.dll could not be loaded
• This error indicates that the Microsoft .Net Framework 1.1 is not installed.
  You need to install Microsoft .NET Framework Version 1.1
• wlViewer37: Not enough memory ...
• This error indicates that the memory resources of the computer are low.
  You need to close all running applications and re-activate Molecular Conceptor.
• Molecular Conceptor: the program is out of run times (0)
• This error indicates that the HASP key is not configured to Molecular Conceptor 1.
  You need to activate Molecular Conceptor 2 or use the utility that configure the HASP key to support another version.
  Note: By setting the HASP key to Molecular Conceptor 2, one will not be able to activate Molecular Conceptor 1 concurrently.
• "Operating System not supported".
• "HASP key not detected...".
• "HASP device driver not installed...".
• "HASP driver ... Database 0x2008007 0x20007 0x0".
• "...HASP Driver not installed or old Driver version"
• "Runtime Error R6034"
  "Couldn´t find library MSVCR80.dll ( required by ... klscav.dll )"
  "Couldn´t find library MSVCR80.dll ( required by ... \OFFICE12\msoxmlmf.dll )"
  "Couldn´t find library MSVCR80.dll ( required by ... MpShHook.dll )"
  "Couldn´t find library MSVCP80.dll ( required by ... MpShHook.dll )"
  
• It seems that the installation of Windows Defender or Kaspersky anti virus or Microsoft Office 2007 (Office 12) is causing the problem. Whenever Molecular Conceptor application tries to open Internet-Explorer, or write an XML file, one get this error message and Molecular Conceptor may crash.
  
  Users of Molecular Conceptor Evaluation version: Download the new version of Molecular Conceptor Evaluation version that should solve this problem. (09/07/08)
  
  Vista users of Molecular Conceptor Demo version: Download the new version of Molecular Conceptor Demo Setup version that should solve this problem. (09/07/08)
  
  All other Users: To avoid the error messages and the crush, you need to copy two dll files (msvcr80.dll msvcp80.dll) to the folder of Molecular Conceptor exe file:
  
  
  1. Download the two zipped dll files:
     http://www.molecular-conceptor.com/download/faq/msvcr80.zip
     http://www.molecular-conceptor.com/download/faq/msvcp80.zip
     
     
     
  2. The files are compressed so you need to unzip them and save them in the same folder of Molecular Conceptor application:
     
     
     • If you installed Molecular Conceptor, the default installation folder is:
       C:\Program Files\Synergix\mc2\mc2.exe (or mc2_eval.exe or mc2_demo.exe)
       So If you used the default installation, you should now have -
       C:\Program Files\synergix\mc2\msvcr80.dll
       C:\Program Files\synergix\mc2\msvcp80.dll
       
       
     • Note: For Windows XP users of Molecular Conceptor Demo or Evaluation version, you did not have to install Molecular Conceptor, so save the dll files in the same folder of Molecular Conceptor application. e.g.:
       . . .\desktop\test\mc2_eval.exe (or mc2_demo.exe)
       . . .\desktop\test\msvcr80.dll
       . . .\desktop\test\msvcp80.dll
       
       
  3. You can now run Molecular Conceptor.
• "System.ArgumentException: The currency separator information specified in the NumberFormatInfo is ambiguous for parsing."
• It seems that when reading Molecular Conceptor database files, there is a part of the data that the computer cannot read because of language differences. This problem is sometimes seen on Italian or Spanish systems.
  
  To solve the problem: (See the snapshot)
  1. Select 'Start' | 'Settings' | 'Control Panel' | 'Regional Options'
  2. 'Customize' the 'Decimal Symbol' to a dot sign (.) instead of a comma sign (,)
  3. You might also need to change the 'Digit grouping symbol' to a comma sign (,)
• "System.ArgumentException: Invalid site ..."
  "System.Xml.Xsl.XsltException: No stylesheet was loaded ..."
• There could be two reasons for getting these errors when starting Molecular Conceptor:
  1. The user tried to run Molecular Conceptor (Demo or Evaluation version) from the internet, without first saving the file to a local file.
     
     Solution: Save the 'mc2_demo.exe'\'mc2_eval.exe' file to your local machine and activate it from there. There is a security policy that restricts the permissions to run non-local code.
     
     
  2. (Windows 2003) The user tried to run Molecular Conceptor from a mapped drive.
     
     Solution 1: Use a local copy of Molecular Conceptor files.
     
     Solution 2: Use Molecular Conceptor from another share name.
     A name without special signs that may cause the problem. (e.g.: '$', '@', ...)
     
• "Executable . . . had the following unrecoverable error: unable to open []".